Everything it does

One system for the whole salon — and every chair inside it.

Diary, live walk-in queue, till and receipt printers, honest client comms, sealed or shared client books, reports, and a public API. Built for UK hair & beauty — salons, barbers, nail bars, makeup artists, massage & spa, aesthetics — on a native iPhone and Android app from day one. No contracts, ever.

Start free for 30 daysSee the live queue
The diary

One diary the whole salon runs on — with the queue rail right beside it.

A column per chair, drag-and-drop bookings, colour-coded gaps and in-chair states. The queue rail lives alongside the day view, so a cancellation and the next walk-in are one glance apart. Every renter sees their own column; sealed books stay sealed.

Drag-and-drop bookings — under 50ms, even on a five-year-old iPad
Gaps flagged the moment they open, ready to offer to the queue
Per-renter columns; sealed books never leak across chairs
AK
Amara K.sealed
10:00Colour & cut
11:30Skin fade
12:1545-min gap
JP
Jonah P.sealed
10:00Beard trim
10:45Walk-in
11:30Cut & finish
RD
Rosa D.shared
10:30Gel manicure
11:1530-min gap
12:00Brow lamination
Queue
Sofia M.Walk-in · cutnext
Tom W.Skin fade~15 min
Dev R.Beard trim~30 min
The live walk-in queue · our flagship

An empty chair is the most expensive thing in your salon.

Cancellations and gaps become a live, walk-in queue. Clients join from a public link — salonomy.com/q/<salon> — watch their place and ETA in real time, and get a nudge when it's nearly their turn. No app store download. No phone calls. No empty chairs.

01
A gap opens
2:30 – 3:15 · Chair 4Cancellation
Open to queue

A no-show or cancellation? One tap turns the gap into a bookable slot, offered to the queue.

02
Clients queue from their phone
salonomy.com/q/marlow● live
You're 3rd in line
ETA 3:40 pm · we'll text you when you're next

A link, not an app. Place in line and ETA update live, like a barbershop ticket.

03
The chair stays warm
Priya N. — Cut & finishIn the chair
Tom W. — Skin fadeUp next · texted

Walk-ins and waitlist flow straight into the diary. Every renter keeps their own queue.

How the live queue worksSee a public queue page →
Till & receipts

A real till. Real printers. Receipts you can actually customise.

Take payment, split it across renters, and print a receipt that carries your logo, your wording, a clear VAT breakdown, who did the service, and the client's next appointment. The cash drawer kicks open on a cash sale. Print, email, or both — your call, not a policy.

Supported hardware
Star TSP100Star TSP650Epson TM-m30Cash drawer (kick-out on cash sale)
Marlow & Co.
12 JUN · 15:42 · VAT 412 7788 21
Cut & finish — Amara K.£48.00
Gloss treatment£22.00
Subtotal£70.00
VAT @ 20%£11.67
Paid · card£70.00
Next in with Amara · Fri 4 Jul, 1:00pm — thank you ♥
Honest comms

Unlimited email & push. SMS & WhatsApp included — with a cap you control.

Email and app push are unlimited and always free. Smart routing sends every reminder and queue update on the cheapest channel that reaches your client — push and email first, SMS only when it matters — and reports what it saved you. Every plan includes 250 SMS & WhatsApp per chair, pooled salon-wide.

Published economics — no asterisks
An SMS costs us~6p
Overage, past your allowance8p
Included per chair, pooled250 / month
At the cap, we pause and ask. We never auto-spend your money.
SMS & WhatsApp used this month412 / 500
88 left in your pooled allowance. Email & push: unlimited, always free.
How we routed this month
App push · free46%
Email · free, unlimited34%
WhatsApp · from allowance12%
SMS · from allowance8%
Smart routing saved you this month£37.20
Client books

Shared or sealed — your choice, made at setup.

How client data is shared is a setup choice, not a feature flag. Pick one model for the whole salon, or set it per person. When a book is sealed it's sealed by how the data is stored — there's no permission for anyone to flip and peek inside.

One shared bookShared
Employed-team salons

Everyone works from the same client list — the front desk rebooks for anyone, notes are shared across the team.

Sealed per renterSealed
Chair-rental salons

Each renter gets their own client list, isolated by architecture. The owner runs the diary; the renter sees only what is theirs.

Mixed — set per personMixed
Owners + renters under one roof

Employed staff share a book while renters stay sealed — all in one salon. You choose at setup and change it per person later.

How sealed books work for chair renters
Reports

Revenue, occupancy, and what next month already looks like.

See takings by day, chair and renter; how full your chairs are; and a forward projection from the bookings already in the diary — so you can answer “am I covering overheads this month?” before the month is over. Export to CSV or pull it straight from the API.

Takings · this week
M
T
W
T
F
S
S
Revenue this week£4,280+12% vs last week
Chair occupancy81%Fri & Sat near full
Projected this month£17.6kon current bookings
Build on it

A public API, webhooks and Zapier — from day one.

Salonomy is open by default. A documented REST API, real-time webhooks and a Zapier app mean your salon data isn't trapped — connect it to your accountant, your marketing tools, or anything you build yourself.

Public REST APIBookings, clients, the live queue, payments and stock — all behind a documented, versioned REST API with a published typed client.
WebhooksSubscribe to events — booking.created, queue.joined, payment.captured — and react in your own systems in real time.
ZapierWire Salonomy to 6,000+ apps without code: push new clients to Mailchimp, log takings to a sheet, ping a channel when a gap fills.
# Offer a cancelled slot to the live queue
curl -X POST \
https://api.salonomy.com/v1/queue/offers \
-H "Authorization: Bearer sk_live_…" \
-d '{ "slot_id": "sl_4f" }'
# → 201 · webhook queue.offer.created fired
Read the API docs →
Built to be fast

No freezing. No stuck spinners. No “coming soon” app.

Speed is a feature we enforce. The diary stays under 50ms on a drag, the till never hangs after a card, and the whole thing keeps working when the salon Wi-Fi blips. The staff app is genuinely native on iPhone and Android from launch — run your salon from your pocket, not from the iPad by the till.

<50msDiary drag-and-dropenforced as a CI budget
<1.5sFirst contentful painton a five-year-old iPad
OfflineWorks without Wi-Fisyncs when it comes back
Day 1Native iOS + Androidnot "coming soon"

Every feature, one honest price. Try it free for 30 days.

Built for UK hair & beauty — salons, barbers, nail bars, makeup artists, massage & spa, aesthetics. The price on the pricing page is the price on your invoice.

The Salonomy promise
No contracts. Discounts don’t trigger one.
One-click cancel inside settings
Published card margins and SMS economics, no asterisks
SMS caps you set — we pause, never auto-spend
Public roadmap & changelog — watch us ship