A live walk-in queue your clients watch from their phone.
Turn walk-ins and cancellations into a barbershop-style ticket. Clients join from a public link, see their place in line and a live ETA, and get a nudge when they're next — no app to download, no phone calls. Empty chairs fill themselves.
From empty chair to client in the seat — without a single phone call.
Add a walk-in at the desk, or share the public link and let clients add themselves. They pick who they want and what they want — and they’re on the board.
When a booking cancels or a no-show frees a chair, one tap offers that slot to everyone waiting. The right client gets pulled forward automatically — the chair never sits cold.
Each client watches their position and estimated chair time update in real time on their own ticket page. No ringing the salon to ask “how long?”.
A push, WhatsApp or SMS goes out as their turn approaches — routed on the cheapest channel that reaches them. They walk in warm, you stay full.
salonomy.com/q/<your-salon> — the queue, on the open web.
Your live queue has a real, public address. Share it anywhere and clients tap straight into the board — no app, no account. It's a genuine page, server-rendered at a clean URL, so it's shareable on socials and crawlable by search engines.
A walk-in queue for every kind of hair & beauty business.
The live queue started in the barber's chair, but an empty chair is expensive everywhere. It works the same whether you cut, colour, paint nails, do makeup, massage, or treat skin.
The classic walk-in trade, done properly — a digital ticket instead of a row of chairs and a clipboard.
Fill a same-day cancellation by offering the slot to clients already waiting or browsing nearby.
Turn passing footfall into seated clients — they join the queue from the window link and shop while they wait.
Event days and pop-ups: keep a fair, visible line so no one’s left wondering when they’re up.
Offer a freed treatment-room slot to the waitlist the moment it opens, by the right channel.
Backfill a cancelled consultation or top-up appointment without the front desk working the phones.
Live queue FAQ
What is a live walk-in queue for a salon?
It's a digital version of the barbershop ticket. Clients join a virtual line — at the desk or from a public link — and watch their place and a live ETA on their phone. It turns walk-ins, waitlists and cancelled slots into a fair, visible queue that fills your empty chairs without anyone making a phone call.
Do clients need to download an app to join the queue?
No. The queue lives at a public link — salonomy.com/q/<salon> — that opens straight to the live board in any phone browser. No app, no account, no login.
How does the queue fill a cancelled appointment?
When a booking cancels or a no-show frees a chair, you offer that slot to the queue in one tap. Salonomy pulls the right waiting client forward and nudges them by push, WhatsApp or SMS — routed on the cheapest channel that reaches them — so the gap closes before the chair cools.
Can each chair renter run their own queue?
Yes. Under one salon link, every renter keeps their own queue, so a client waiting for one stylist never blocks another. Sealed books stay sealed — a renter only sees their own waiting clients.
Does the live queue work for barbershops, nail bars and spas too?
It works for any UK hair & beauty business — barbershops, hair salons, nail bars, makeup artists, massage & spa and aesthetics. The mechanic is the same everywhere: an empty chair or room is expensive, so the queue keeps it warm.
Every feature, one honest price. Try it free for 30 days.
Built for UK hair & beauty — salons, barbers, nail bars, makeup artists, massage & spa, aesthetics. The price on the pricing page is the price on your invoice.